This very successful course looks at all the elements that are needed to be successful in face-to-face and  telephone interviewing.

ª   

Who Should Attend?

Resourcers and Managers who want to improve their skills when resourcing and interviewing candidates.

ª      How to prepare for face-to-face
 and telephone interviews

ª    How to assess accurate
job and person descriptions.

ª      How to fill the position
quickly and effectively

ª      How to keep candidates loyal
until an offer is made

P        The structure of a successful telephone interview

P        The structure of a successful face-to-face interview

P        Preparing effectively for a successful interview

P        Building up a profile of the ‘ideal’ applicant

P        Using a range of questioning techniques to assess candidate suitability

P        Getting all the information you need and building rapport with quality candidates

P        Determining which candidates should be short-listed

P        Matching candidates to job requirements using weighted points

P        Keeping candidates loyal to you until an offer is made

P        Avoiding the common pitfalls and ending on a positive note

P        Body language in the interview process

P        How to avoid unnecessary mistakes with regard to law and legislation