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Telesales & Selling Skills 

 

This course is ideal for the technical .....
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Telesales & Selling Skills

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Introduction

There are a number of important elements that make up a good sale. Miss out one or get one wrong and hit rate will suffer and so will morale. This very successful course explains all the essential and important elements that make up a successful sales campaign. We examine the mistakes that other companies make and explain how easy it is to avoid them.  This is our most successful course.

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A Very Successful Course

This very successful course has been designed for those who need to win new business. Packed with winning ideas you will leave full of confidence and go on to be a real winner.

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Handle Receptionists and Secretaries

By the end of this course delegates will be able to handle receptionists and secretaries, get through to decision makers, develop rapport, overcome objections and win the business.

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Aims and Objectives     

Making Appointments, Successful Client Visits and Negotiating Preferred Supplier Status.

Full of Hints Tips Tricks and Traps from the very best sales people in the UK

P        Call planning, call structure and “sales time” management

                 Double your success rate

P        How to avoid failing at the first hurdle

                 We explain how to get through to more decision makers

P        Understanding the difference between face-to-face and telephone techniques

                 It's all about speed, inflection, resonance and tone - The difference is amazing

P        The best way to cope with receptionists and obstacles

                 Makes cold calling much easier

P        How to get all the information you need and then be put through

                 Results in instant rapport

P        An insight into different attitudes and how to adapt your approach to influence others.

                 Sell to those customer you sometimes have problems getting through to  

P        How to structure successful calls with decision makers

                 Dramatically improve your chances

P        How the process of building rapport really works

                 Get more decision makers to listen to your proposal.

P        How to arrange your questions for the best results

                 Essential to get all the information you need

P        Our award winning formula for handling objections.

                 This will make all the difference to your results.

P        Closing the sale and negotiating the best deal

                 How and when to do this important part properly.

P        Development of a sales action plan to maintain consistent improvement

                Important for consistent improvement over time 

Every delegate will be able to get through to decision makers and deal with issues and objections in a far more professional way with answers that are significantly better and refreshingly different. Delegates will find it easier to make appointments and client visits will be far more successful

Sales people  who have attended this course have reported significant improvement in all areas of the sales process. They leave with a better insight into how to overcome their weaknesses and improve their selling skills. They also leave with far more confidence and are able to approach prospecting with renewed enthusiasm

New prospects will be much easier to negotiate with and closing the sale will become automatic.


 

 


 Our Clients Say

'After the initial training with Rachel and lots of additional help on the phone.... (we were highly computer illiterate!) we found the system easy to operate'

Michelle Ser-Hobbs, Volante-Hobbs Ltd, London
 


  Our Clients Say

'I feel I learnt such a lot and can't wait to put it into practice...'  

Fleur Newton, Pinnacle Solutions, York
 

 
 Our Clients Say
'The training was excellent and Rachel had a very calming effect...'    June, Langan Associates, Clevedon



 
 
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